Welcome to the Help Center
Example: “captions” or “password”
5/18/17: We are aware of the issue affecting playback on Acorn TV and are working to fix it ASAP. Sincere apologies for the problem and thank you for your patience.
View our premiere schedule
Frequently Asked Questions—General
What is Acorn TV?
How much does Acorn TV cost?
How do I subscribe?
See all 16 articles
Navigating the Acorn TV Website
Logging in to the new Acorn TV site
Accessing your Watchlist and Recently Watched on the new Acorn TV site
Accessing your account information on the new Acorn TV site
See all 8 articles
Billing & Account Management
How do I renew my membership?
How do I update my billing information, password, and/or email address?
How do I apply a code to my Acorn TV account?
See all 10 articles
How do I set up my Apple TV?
How do I add the Acorn TV channel to my Apple TV?
How do I add the Acorn TV channel to my iPad or iPhone?
See all 15 articles
How do I add the Acorn TV channel to my Android device?
I purchased my membership via Google Play. How do I manage or cancel my account?
How do I enable captions on my Android device?
See all 5 articles
What is Roku?
How do I set up my new Roku player?
How do I add the Acorn TV channel to Roku?
See all 11 articles
What browsers does Acorn TV support?
How do I enable captions on my PC or Mac?
Can I connect my PC or Mac to my TV?
Amazon Fire TV
How do I add the Acorn TV app to my Fire TV/Fire TV Stick?
How do I enable captions on the Amazon Fire TV app?
Do I need to be an Amazon Prime member to access the Amazon Fire TV/Fire Stick App?
See all 7 articles
Samsung Smart TVs
Which Samsung models support Acorn TV?
How do I add Acorn TV to my Samsung Smart TV?
How do I update the Acorn TV app on Samsung?
See all 6 articles
Log In/Password/Sign Up Issues
I’m having trouble logging into my account. What do I do?
I forgot my password.
I didn't receive my new password/the new password is not working.
See all 4 articles
Acorn TV videos are buffering.
Acorn TV videos are not playing.
I'm signed in but I'm only seeing clips and trailers.
How do I give an Acorn TV membership as a gift?
How do I redeem my Acorn TV gift code?
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