For security and privacy reasons, Apple has set up their iTunes subscriptions management and billing system so that you have full control over your in-app purchases and cancellations from within your own iTunes account. Acorn TV does not have access to your iTunes account.
To access your iTunes account on a computer:
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Launch iTunes on your Mac or PC.
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Sign in from the iTunes menu, and enter your Apple ID and password when prompted (the same Apple ID you had used to purchase your Acorn TV subscription).
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Choose Store > View My Account.
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You may be asked to re-enter your Apple ID and password.
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Click View Account.
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From the Account information screen, scroll down to the Settings section, and click Manage on the right of the Subscriptions.
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From the Manage Subscription screen turn off Auto-Renewal on the Acorn TV subscription.
- You'll be prompted to confirm your choice.
To access your iTunes account on an iOS device:
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From your iOS device's home screen, tap the App Store icon.
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Within the App Store, select the Featured tab and scroll to the bottom of the Featured screen.
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Tap the Apple ID button.
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If you are not signed in, you will need to sign in to your Apple ID account (the same Apple ID you had used to purchase your Acorn TV subscription).
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From the main account screen, scroll down and tap Manage Subscriptions.
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From your Manage Subscriptions screen, choose Acorn TV subscription.
- To turn off Auto-Renewal, tap ON to toggle the switch.
If you need further assistance, please click here to contact iTunes Support.