Please try the following troubleshooting tips:

  • Power off you Roku, modem, and router for at least 60 seconds
  • Make sure you're running the most up-to-date version of the Acorn TV channel

    • Visit Home/Settings/System/System Update/Check now to update your system

  • Connect your device directly to the router via Ethernet cable.  
  • Disconnect other devices from your network.

    •  If the problem persists, try removing and then reinstalling the Acorn TV channel:

  • Press the (*) button on the Roku remote
  • Select "Remove channel"
  • Visit the Channel Store and search for "Acorn TV" 
  • Select "Add channel"